Trust Seller Amazon

RETURNS, REFUNDS AND EXCHANGE POLICY ELIGIBILITY FOR RETURNS: We have a 2 day return policy after receiving your product at the registered address. To be eligible for a return, your product must be unused and in the same condition that you received it. It must also be in the original packaging. The Product will be subject to a thorough quality check in order to be eligible for a return. TSA reserves the right to refuse to return a product if it is not in its original condition, is damaged or missing parts for reasons not due to our error. Please attention!! , If the authenticity safety label attached to the product is damaged or is not in its original condition, returns/refunds are strictly not possible. Please remember, If you intend to return a product, kindly inform us by email at ding15sma@gmail.com firstly. REFUNDS Once your return is received and inspected, we will notify you that we have received your returned item by email. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-10 days. Shipping in case of returns Please attention!! , If the authenticity safety label attached to the product is damaged or is not in its original condition, returns/refunds are strictly not possible. We will get the items picked from your address. If you consider your product to be eligible for a return you should email us at ding15sma@gmail.com firstly and our executive will assist you. Also, do not send the product by sea when returning it, but be sure to return it by fast postal airmail. Please return the items you ordered using the same expedited air delivery service used to ship them. All return costs must be paid in advance by the buyer/customer, and every effort must be made to ensure that the product arrives quickly and safely to the seller. If the product arrives late or is damaged upon return, it is the sole responsibility of the buyer/customer. This is grounds for refusal of refund. Or, less than 50% of the total refund amount will be refunded. EXCHANGES (IF APPLICABLE) We only replace items or refund if they are defective or damaged. In this case, except for special cases, refunds are processed in principle. Conditions apply. Please promptly email us with details. CANCELLATION POLICY In case you have a change in mind just after making the payment, you can drop an e-mail at ding15sma@gmail.com with your order number. As long as your order has not been dispatched, we can cancel it and refund your amount. In the case of a refund due to customer negligence, such as cancellation of purchase or return, the fee may be deducted from the total amount of the customer's deposit, depending on the payment method. Also In the case of a simple return by the customer, the buyer/customer must pay the return shipping cost (order arrival shipping fee + return shipping fee). Any more information, please email. ding15sma@gmail.com The following terms and conditions operate between Trust Seller Amazon ("TSA", "we", "us", "our", "the company") and the user of this website ("you"). As a user of this website or a buyer of our products, you automatically agree to abide by these terms and conditions. Account If you make an account on this website, you will ensure that the information provided by you is complete, accurate, and true. Securing your display name and password is your responsibility as is the responsibility for the activities that happen under the display name. If we happen to find out that the information provided by you is untrue, inaccurate, false, misleading, or suspicious in any way, we shall disable your account and you will not be able to make any further purchases. Products The images displayed on the website are for pictorial purposes only. Every effort has been made to ensure that they reflect the integrity of the actual product. However, depending upon the gadget you use and its screen, the actual item may be slightly different from the one being shown. We ensure that the prices of all the products are exact. However, in case of any error, we will correct the error asap. If an order had been placed, we will inform you of the error in price. If we are unable to contact you, the order stands canceled. If you cancel after paying for the items, we will send you a full refund. The prices of the products may change from time to time. However, for dispatched items, the price will remain the same as the displayed one. Payment Digitally, we accept all payments made through PayPal and cash, Payeer e-wallet. PayPal is accepted as a method of payment in over 200 countries and regions and supports 25+ currencies. Various payment methods may be available, so please contact us by e-mail. ding15sma@gmail.com Purchase, Orders, and Delivery On purchasing a product, the final acceptance of your order happens when we send you an email informing you of the dispatch of your order. You will be required to enter your phone number and email address while placing the order. These will be used to contact you in case of any delivery related updates. The estimated time of delivery is calculated keeping in mind the best case scenario. The delivery may get delayed in case of unavailability of items or unforeseen travel complications during shipping. Products will be delivered to the address as given by you during checkout. Your address and phone number will be shared with the delivery company for the proper delivery of products. We take responsibility for the non-delivery of items only if you intimate us about the non-delivery within 15 days of the date when the order should have arrived. The number of items that we dispatch is the final number of items received by you unless you can furnish proof to the contrary. In case the item is delivered to a third party address, TSA is not responsible for the delivery of goods to your address after the item has been dropped off at the specified address. Shipping We always strive to deliver your products to you in the fastest time possible and in the best possible condition. The following are the stipulations in relation to our shipping services: Shipping charges will vary according to the place that the product is being delivered to. They will be visible when you are at checkout and are confirming your order. In case of replacement, the shipping charges will be on us- both when you send back the faulty item and when we send you the replacement. Conditions apply - In this case, please understand that refunds will be applied first. The item being sent back must be with the invoice and must be unused with all the labels and packaging intact. Privacy Policy Our detailed privacy policy can be found here. Intellectual Property Rights All of the intellectual property rights, as well as the features and content on the website (text, audio, video, font, colors, images, design, icons, illustrations), are with TSA. You will not use any material on the website for commercial purposes without our express permission. Nothing is to be reproduced, replicated, distributed, modified, or republished. Website Use Your use of the website shall be governed by the following rules:You agree not to meddle with the working of the website using any device, software, or routine. You agree not to interfere with another person’s usage of the website or any ongoing transaction using any device, software, or routine. You shall not attempt to gain unauthorized access to the website or any of its servers through any illegal means like hacking or password mining among others. You shall not copy content from the website without the express permission of TSA. You shall not seek to harm or exploit anyone by asking for personally identifiable information. You shall not upload, display, modify or in any way have anything to do with another user’s personal information. You must not make defamatory, negative or demeaning remarks about our logos, names or domains or take any action that damages TSA's reputation. Indemnification You agree to indemnify, defend and hold harmless the Company, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs arising from your use of this website, your breach of Terms and Conditions, or infringement of any intellectual property right. Law The terms and conditions mentioned herein are made in the context of Korean law. In the event of a dispute or conflict, it will be equally resolved by the courts located in Korea. Limitation of Liability You take full responsibility for your use of the website. In case of any dissatisfaction with the website, the only solution is for you to stop using it. To the full extent permissible by law, TSA will not be accountable for any consequential, direct, indirect, incidental, exemplary, or retaliatory damages that result from content, materials, products, information, or your ability or inability to use the website. These consequences include but are not limited to loss of data, loss of revenue or profits or savings, personal injury, emotional agony, loss of business. TSA does not guarantee that your use of the website will be uninterrupted or hassle-free always. We also reserve the right to interrupt or cancel services at any time without any prior notice to you. All of the materials made available through the website are provided on “as is” and “as available” basis without any express or implied warranties. Termination You agree that TSA may deny you access to the website at any time, should we determine that you have violated the Terms and Conditions or other policies in any way. If you or TSA terminates your use of services, you are still liable to pay for the order you placed. About customs tax Taxes may apply for imported goods/services and is regulated by the country law. Trust Seller Amazon(TSA) is not responsible for any tax invoice charged on its products. Shipping rates are estimates and may depend on different policies and tax rates applied per country. Please contact local customs for clarity and information. Contact Us If you have any questions or concerns, please contact us by email. ding15sma@gmail.com